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15,385 complaints against telco companies a symptom of cost-of-living crisis

2 min read

Cash-strapped Australians fear being cut off from their phone and internet services as telcos refuse to support struggling customers, resulting in a spike in complaints.

Reports to the telecommunications watchdog about financial hardship or repayment issues spiked by 71.9 per cent between January and March, compared to the same period in 2024.

Despite complaints falling 8.2 per cent since the pr...


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